Contact Us
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Let's find the right remote for you
Send us a message and a real remote specialist will get back to you. No bots, no guessing.
- Your model number, found on the back of your old remote or on the side of your device
- A photo of your old remote, if you have it
- Your order number, if it's about an existing order
📍 Australia Remotes · 284 Musgrave Rd, Coopers Plains QLD 4108 · Office & warehouse only, no walk-in store
Common questions
Will this remote work on my air conditioner?
If your brand is listed on the universal remote, it's made to work with your aircon. Our remote specialist Daniel Malchi knows exactly which universal remote works best for each brand, so we only send one that will actually work for you. And if it doesn't, our works-or-your-money-back guarantee has you covered.
Can I come and collect my remote?
We run from an office and warehouse rather than a shopfront. That keeps our costs down, so we can keep our prices down too. Choose Express at checkout and your remote can arrive in about 2 days.
Are all remotes shipped from Australia?
Around 97% ship from Australia. The rest are stocked by our partners, Remotes Remade (USA) and Israel Remotes. If a remote has to come from abroad, we always send it with Express Priority shipping so it still arrives on time.
